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[CSF] Thomas H.V. DUPONT
 
BAM!ID: 169444
Joined: 2014-07-25
Posts: 43
Credits: 140,528,947
World-rank: 9,396

2016-03-24 07:45:31

Hi Willy,
One of my volunteers does not remember his password on BOINCstats/BAM!
When he clicks "resend activation email", it does not receive any email to reactivate their account or change its password.
Username : [CSF] Olivier Pierre
e-mail : csf.olivierpierre@gmail.com
Thanks for your reply.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9461
Credits: 353,172,950
World-rank: 5,069

2016-03-24 07:59:02

Why would he want to resend the activation email? His account is already activated, right? So, do not check that box and retry.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
[CSF] Thomas H.V. DUPONT
 
BAM!ID: 169444
Joined: 2014-07-25
Posts: 43
Credits: 140,528,947
World-rank: 9,396

2016-03-24 08:04:01

Thanks for your reply, Willy.
He does not remember his password...
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9461
Credits: 353,172,950
World-rank: 5,069

2016-03-24 08:10:32

[CSF Thomas H.V. Dupont wrote:

He does not remember his password...

Still no need to reactive.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
[CSF] Thomas H.V. DUPONT
 
BAM!ID: 169444
Joined: 2014-07-25
Posts: 43
Credits: 140,528,947
World-rank: 9,396

2016-03-24 08:17:30

Ok, I'll tell him to try again without reactivate. Thanks.
[CSF] Thomas H.V. DUPONT
 
BAM!ID: 169444
Joined: 2014-07-25
Posts: 43
Credits: 140,528,947
World-rank: 9,396

2016-03-26 08:50:35

Hi Willy,
This message to inform you that my teammate has again access to his BOINCstats/BAM! account.
Thanks for your help.
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