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Index :: BAM! Bug Report :: Unable to find existing Einstein@Home account


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PolaricEntropy
  Donator
BAM!ID: 70268
Joined: 2009-06-04
Posts: 2
Credits: 27,958,048
World-rank: 27,649

2025-07-26 16:06:52

Hi,

First, I attempted to create a new Einstein@Home account via BAM! on this site, but for some reason, the process failed. Instead, I went onto their page and signed up directly, and allowed data to be shared with third parties. Now, when I try to find the existing Einstein@Home account to add it here (using the email and password for the account), the spinner keeps saying "Checking for existing account" indefinitely. It appears that my CPID is the same here as it is over at Einstein@Home.

I'm not sure if I missed a step or if there's a bug somewhere.
c4181
BAM!ID: 223662
Joined: 2017-12-08
Posts: 1
Credits: 4,534,587
World-rank: 92,158

2025-07-26 19:28:24

I've had the same thing happening the past couple days on every project I try to sign up for
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9456
Credits: 353,172,950
World-rank: 4,998

2025-08-02 11:28:57

I fixed the project signup.

Let me know if there are further issues with it.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
PolaricEntropy
  Donator
BAM!ID: 70268
Joined: 2009-06-04
Posts: 2
Credits: 27,958,048
World-rank: 27,649

2025-08-17 13:03:34

Forgot about this for a bit, but it seems to work now for me. I was able to attach my existing account.

Thanks!
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