Forum::BAM! Bug Report::Changed account details, can't login

candido: BAM!ID: 93238; Joined: 2010-11-25; Posts: 214; Credits: 2,783,927,320; World-rank: 1,087

2013-03-30 17:57:21
last modified: 2013-03-30 18:01:37

Yesterday, I changed my account details (name and password).
The change in the name was made visible immediatly and was passed along to most of my projects accounts.
The change in the password did not work.
I as unable to login to BoincStats (and BAM).
Also, I am now unable to login to my projects as both the old and the new passwords are not being accepted.
I have decided to revert back to the old user name and chaged only the password, to try to change only one thing at a time, but still no progress.
Tried several times to change my account details and still can't login with the passwords I typed in.
I have been loging in since yesterday with the four hours temporary password.
Would you be so kind and have a look at what is wrong with my account.
Thanks
current user name: candido

Edit: I have read the FAQs and all related posts.
Noticed that Willy had to manually solve several similar problems, so that is why I decided to post.

candido: BAM!ID: 93238; Joined: 2010-11-25; Posts: 214; Credits: 2,783,927,320; World-rank: 1,087

2013-03-30 21:32:08
last modified: 2013-03-30 21:42:47

candido wrote:

Yesterday, I changed my account details (name and password).
The change in the name was made visible immediatly and was passed along to most of my projects accounts.
The change in the password did not work.
I as unable to login to BoincStats (and BAM).
Also, I am now unable to login to my projects as both the old and the new passwords are not being accepted.
I have decided to revert back to the old user name and chaged only the password, to try to change only one thing at a time, but still no progress.
Tried several times to change my account details and still can't login with the passwords I typed in.
I have been loging in since yesterday with the four hours temporary password.
Would you be so kind and have a look at what is wrong with my account.
Thanks
current user name: candido

Edit: I have read the FAQs and all related posts.
Noticed that Willy had to manually solve several similar problems, so that is why I decided to post.

Reading once more through previous post, I decided to try a different password, only with a-z and 0-9 and now it works
The problem seems to be a ASCII caracter outside of these 'normal' characters.
I would like to use that character in my password.
(I had been using it until today, the change in my password did not introduce this as a new character)
Any suggestions
Many thanks

[BOINCstats] Willy: Forum moderator - Administrator - Developer - Tester - Translator; BAM!ID: 1; Joined: 2006-01-09; Posts: 9461; Credits: 353,172,950; World-rank: 5,084

2013-03-30 23:33:12

What's the character?

Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.

candido: BAM!ID: 93238; Joined: 2010-11-25; Posts: 214; Credits: 2,783,927,320; World-rank: 1,087

2013-03-31 00:55:09

[BOINCstats Willy wrote:

What's the character?

Hi, I sent the character by PM
thanks for looking into this
candido

[BOINCstats] Willy: Forum moderator - Administrator - Developer - Tester - Translator; BAM!ID: 1; Joined: 2006-01-09; Posts: 9461; Credits: 353,172,950; World-rank: 5,084

2013-03-31 07:41:28

Try it now.

Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.

candido: BAM!ID: 93238; Joined: 2010-11-25; Posts: 214; Credits: 2,783,927,320; World-rank: 1,087

2013-03-31 14:26:18

[BOINCstats Willy wrote:

Try it now.

It's working fine now!

Many thanks Willy
candido

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