I have read the rules but not sure how I can conform. On the following page - http://boincstats.com/stats/boinc_user_graph.php?pr=bo&id=d4f6a0c297d973f7aeef74e2da8cc479 , you can see that on 18 Sep 07, we lost 37,053 credits. I am clueless as to why. If you look at the stats from my SETI account page - http://setiathome.berkeley.edu/show_user.php?userid=18282 , the total is what it used to be (846064).

Would it be possible to identify why we lost the credit?

Thank you in advance for your support.

Michael

md144ii@yahoo.com

Did you loose a project?
If I search for your name I only find what's in the page you mentioned in your post. You somehow acquired a lot of CPDN-credits 2 weeks ago, but no sign of the lost ones. I suspect a project missing since 5 days ago, probably under another name.

Thank you. We did get a 12,393 bump a few days ago but it did not seem unreasonable as the computers had not reported in awhile. Certainlyh the correct of subtraction of 37,053 should not be appropriate.

We have not dropped a project. As best that I can tell, we have had no changes to our account.

Recently I did notice that even though I have requested 10 days of work, we do not get that much. Lately, only enough work to keep the number of CPUs per PC busy is all that we are getting.

I looked at our preferences and have not noticed a change.

Found a problem. THe project World COmmunity Grid is being reported wrong. My current credit is 41,675 and on BOINC Stats it is 94. The world community grid site is down currently. WHen it comes up, I will get my current credit from the site.

Remember, the credits on WCG are 7x what gets reported here. So there will always be that difference. That doesn't account for the difference you describe, of course.

This is great but how can I get this problem fixed?

I found the problem. The WCG is pointing to an old account of md144ii and not the proper account of mike-steph1. Is it possbile to correct this. When I look at BAM, it shows the proper account.

Correct account for BOINC to use - http://boincstats.com/stats/user_graph.php?pr=wcg&id=352406

Incorrect account for BOINC to use - http://boincstats.com/stats/user_graph.php?pr=wcg&id=352369

BTW 41,675 is 7x less than the amount of credit on the WCG site.

To get all the accounts on different projects to synchronise credits, every account must have the same email address.

If you have 2 accounts on one project with different email addresses, I don't think it's possible to synchronise them. Because if you try to change one, the server will tell you that the email address is already in use and will refuse to let you use it again.

In such a case, the best thing is to see which of the two accounts has most credits and give that account the same email address as all your other accounts.

Changing the username makes no difference; it's the email address that must be identical across projects.

I have 2 old accounts that I can't synchronise. I reattached to two projects and didn't realise I should register as an existing user and give the same email address again.

Both accounts at WCG use the same e-Mail address. For some reason BOINC is using the md144ii account for inclusion for statistics and work accumulation. I need to redirect BOINC to the right account "Mike-Steph1". When I look at my projec t list, it has the right one. It is only the my detailed stats page that has the wrong one.

Here on BoincStats, typing md144ii into the search box produces no user with that name. I'm surprised that you can have 2 accounts on WCG with the same email address but they must do things differently. If that's the only project where you have two accounts, I think you should ask on the forum there.

If I were in your position, I'd want to deactivate or close the account that has a different CPID from all your other project accounts.

What happens if you change the name of the md144ii account so that both accounts have the same name?

WCG will not allow me to change the profile name. It has the same BOINC cross program identifier but a different User ID which wqould be accurate. My problem is trying to get BOINC to point to the right account.

BTW ... I have requested support from WCG forum of how to remove the other profile. No repsonse yet other than don't worry.

How does BOINC accumulate stats from the different projects? If I find this out, I might be able to correct the problem. So far, I am not getting a solution to have BOINC point to the right profile on WCG. I changed the e-Mail address on the wrong profile on WCG a few minutes ago. It is clear that the BOINC client is capturing the information and reporting it here - http://boincstats.com/stats/user_graph.php?pr=wcg&id=352406

Well, I hope they can sort it out for you. The strange thing is that on your main BoincStats page, it shows in the round pie-graphs at the bottom that about 10% of your crunching has been for WCG, which must be about 200 credits per day I think. So the information for those graphs is being communicated. But the other statistics don't show these credits at all.

I think the WCG people will have to sort this mess out. Let us know what they do and what happens.

Even (temporarily I hope) without these WCG credits, you're crunching a lot, aren't you?

By the way, you may have to consider the md144ii account the 'correct' one because it has the same CPID number as all your other project accounts.

Hi again. We were both posting at the same time.

That's astonishing. 10 minutes ago BoincStats could produce no page for WCG user ID 352406, but now your page appears if you change the ID number at the end of the url. It has your name mike-steph and it has the same CPID number as your md144ii 352369 account. Two accounts from the same project, both with the same CPID number.

At the moment 352406 is getting the credits in the numbers, but 352369 has the credits on the pie-graphs.

If I were you, in the Projects tab of boinc manager of every computer attached to WCG, I'd click Update. In fact, I'd click Update for every project on every computer whether it has work from a project or not. I would repeat this process on Sunday. And then wait a day or two to give the WCG server time to think about you and do something.

This is the standard procedure for synchronising CPIDs.

I will post what the final outcome is but you are correct that WCG is accumulating daily credit. Past 24 hrs was 6.8%. It is the right CPID but the wrong WCG account.

As far as crunching, the systems I have are running quite well. I was hoping to reach 1 Million by the end of the year. As such, need the WCG credit to get there. At the end of the year, most of the network will be going down more than up.

Do all the Updates.

I did do all the updates a few days ago. If I can find out why the stats are crossed maybe this can be ocrrected.

I'm not exactly sure where the problem lies. But one issue may be that WCG doesn't use the standard BOINC backend. And with that, they don't use email as the unique identifier. Over there, user name is the unique identifier.

I think the problem has now corrected itself almost completely.

Your WCG account #352406 called Mike-Steph has the same CPID d4f6a... as all your other project accounts and shows your WCG credits. It looks as if your WCG credits are now being added into your world boinc total. I hope this helps you reach ONE MILLION credits.

Account #352369 under the name md144ii has a different CPID 9dc4c3... and shows just 94 credits. I don't know why the 94 credits are being treated differently, but you have so many credits anyway that the best thing might be just to abandon the 94. Assuming that this account receives no more credits and continues to fall in the world stats, it may soon occupy boinc world position ONE MILLION.

Changing the email address of one WCG account seems to have corrected things. If things really are OK now, you'd better tell the people at WCG that you've resolved the problem yourself.

Well it seems that changing the e-Mail address was the fix. As was noted all seems right for the moment.

Thank you to those that commented and tried to help. I greatly appreciaste it.

Michael