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Index :: BOINCstats Bug Report :: User ID doesn't exist in BOINC combined or doesn't have any credit.


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Frank [NT]
BAM!ID: 21594
Joined: 2007-03-21
Posts: 8
Credits: 1,068,105,788
World-rank: 2,266

2020-12-13 09:59:34

User ID doesn't exist in BOINC combined or doesn't have any credit.

My User-ID didn't change since many years, and i'm sure i have credits, see here.

Anyone with the same problem ?
cadbane
    Donator
BAM!ID: 23282
Joined: 2007-04-15
Posts: 148
Credits: 3,510,202,991
World-rank: 915

2020-12-13 10:19:19

Same here.
Frank [NT]
BAM!ID: 21594
Joined: 2007-03-21
Posts: 8
Credits: 1,068,105,788
World-rank: 2,266

2020-12-13 10:48:09

It works again !

Everything looks good, credits seems to be ok. I was only a bit nervous, because in the past BoincStats always works perfekt. Thanks for that, Willy
Peter Hucker
 
BAM!ID: 7915
Joined: 2006-10-06
Posts: 126
Credits: 2,018,443,138
World-rank: 1,398

2020-12-13 11:03:35
last modified: 2020-12-13 11:04:27

Frank [RKN wrote:

It works again !

Everything looks good, credits seems to be ok. I was only a bit nervous, because in the past BoincStats always works perfekt. Thanks for that, Willy

Mine is still broken, maybe because i tried renewing my CPID, now I have to wait?

My first thought was I've been banned - I have a habit of annoying moderators :-)
Pierre A Renaud
 
BAM!ID: 219574
Joined: 2017-07-09
Posts: 22
Credits: 0
World-rank: 0

2020-12-13 13:00:53

Same problem here. Hoping it is an easily fixable transient problem not related to the premature decay of the elementary particles of the Universe ^^
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9460
Credits: 353,172,950
World-rank: 5,048

2020-12-13 13:09:00

GCP has updated the database server software this morning and your posts are all around that same time. The site tries to get your stats, failed (database not available) and cashes the result for some time.

I know that when there is an update it will be installed Sundaymorning around 10:00 so all updates are disabled every Sunday morning to prevent corruption.

@Pierre A Renaud Seems your CPID changed, it's unrelated.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
darkstarz1
  Donator
BAM!ID: 23932
Joined: 2007-04-23
Posts: 114
Credits: 7,149,672,871
World-rank: 524

2020-12-13 13:17:25

User ID doesn't exist in BOINC combined or doesn't have any credit.

Same problem, no stats. User ID 269, nearly 4 Billion credits, hope this problem is fixable! Thanks Willy!
Dirk Broer
 
BAM!ID: 117974
Joined: 2012-03-01
Posts: 340
Credits: 6,510,381,314
World-rank: 573

2020-12-13 13:25:01

I have no day, week or month totals at the moment when I find my scores by searching for my name.
If I try to open the site the normal way I am also greeted with 'User ID doesn't exist in BOINC combined or doesn't have any credit.'
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9460
Credits: 353,172,950
World-rank: 5,048

2020-12-13 13:39:06
last modified: 2020-12-13 13:50:13

On second clance, it seems an update was running longer than expected and crashed during the server update. Recovering the data...

Too much faith in my code
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9460
Credits: 353,172,950
World-rank: 5,048

2020-12-13 14:15:50

Recovery complete, no data lost.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9460
Credits: 353,172,950
World-rank: 5,048

2020-12-13 14:35:01

Expanded the maintainance window and set up a warning to myself when the database goes away during an update.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Frank [NT]
BAM!ID: 21594
Joined: 2007-03-21
Posts: 8
Credits: 1,068,105,788
World-rank: 2,266

2020-12-13 15:50:41

User ID doesn't exist in BOINC combined or doesn't have any credit.

Again

It seems the backup did not fix it. Or not for me...
Peter Hucker
 
BAM!ID: 7915
Joined: 2006-10-06
Posts: 126
Credits: 2,018,443,138
World-rank: 1,398

2020-12-13 19:09:14

[BOINCstats Willy wrote:

Expanded the maintainance window and set up a warning to myself when the database goes away during an update.

"when the database goes away" - I like that terminology. And it's fixed for me anyway.
[BOINCstats] Willy
 
Forum moderator - Administrator - Developer - Tester - Translator
BAM!ID: 1
Joined: 2006-01-09
Posts: 9460
Credits: 353,172,950
World-rank: 5,048

2020-12-13 19:14:23

Peter Hucker wrote:

[BOINCstats Willy wrote:

Expanded the maintainance window and set up a warning to myself when the database goes away during an update.

"when the database goes away" - I like that terminology. And it's fixed for me anyway.

Well, the actual error is "MySQL server has gone away (error 2006)", so it's really going away.
Please do not PM, IM or email me for support (they will go unread/ignored). Use the forum for support.
Peter Hucker
 
BAM!ID: 7915
Joined: 2006-10-06
Posts: 126
Credits: 2,018,443,138
World-rank: 1,398

2020-12-13 19:24:04

[BOINCstats Willy wrote:

Peter Hucker wrote:

[BOINCstats Willy wrote:

Expanded the maintainance window and set up a warning to myself when the database goes away during an update.

"when the database goes away" - I like that terminology. And it's fixed for me anyway.

Well, the actual error is "MySQL server has gone away (error 2006)", so it's really going away.

Some programmers have a mild sense of humour, like "kernel panic". Apparently you can have "Oops, child died".
Paul van Dijken
BAM!ID: 86656
Joined: 2010-06-20
Posts: 16
Credits: 545,596,290
World-rank: 3,661

2020-12-14 00:03:01

Frank [RKN wrote:

User ID doesn't exist in BOINC combined or doesn't have any credit.

Again

It seems the backup did not fix it. Or not for me...


Ah, same problem here. I will wait and see what happens.
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